Our address is Unit 18, The Ivories, 6 Northampton Street, London, N1 2HY.

We are a unit inside an unmissable building called the Ivories. You need to come inside, up 1 flight of stairs and we are on the left hand side.

Visual instructions and transport routes can be found here.

We sell second hand flutes on commission. If you are interested in our selling process you can find out more information here.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination.

Yes, we do! We have one of the finest flute repair workshops in the UK ran by Mark Bishop.

Feel free to call us and book your instrument into the workshop.

We recommend booking an appointment to try instruments, as we have only one trial room in-store. This ensures the room will be available for you at your preferred time.

If you visit without a booking, we’ll do our best to accommodate you, subject to availability.

We receive flutes by post on a daily basis. You are welcome to use any courier of your choice, though we recommend using a trackable service for peace of mind.

We also suggest ensuring your flute is covered by musical instrument insurance — we recommend New Moon Insurance.

When we send flutes, we typically use Royal Mail Special Delivery or DHL.

If you are posting your flute to us, please include a covering letter with your contact details and any relevant information. This helps us identify your flute when it arrives.

You can find out about our returns policy here.

We do have flutes available for short term hire. You can find out more here.